Included in the service:
Provision of 24/7 booking and reservation services;
Provision of access to the first parking line in front of Terminal 1;
Provision of access to the private parking space in front of the "Salam" lounge;
Provision of meet and greet service for the passenger at the entrance of the "Salam" lounge and carrying out flight registration and baggage check-in processes while the passenger can enjoy the lounge’s services (various foods, alcoholic and non-alcoholic drinks, soft furniture, Wi-Fi, print media, cable TV, etc.): Note: For the passenger who purchased the “Salam Gold Plus” package, access to the "Salam" Lounge is available through the main entrance of the terminal;
Provision of accompaniment for the passenger to the "Business Class" lounge by completing pre-flight procedures (aviation security screening, customs and border control) through a separate priority lane. Provision of "Business Class" lounge services (various foods, alcoholic and non-alcoholic drinks, soft furniture, Wi-Fi, print media, cable TV, etc.) to the passenger before accompanying the passenger to the gate as the boarding is announced;
Porter service (transportation of the passenger’s baggage from the entrance of the terminal to the check-in counters);
Provision of flight information
Notes:
Children under 0–2 years old are not charged based on supporting documents;
Only 50% of the basic fare is applied to passengers aged 2–12 years based on supporting documents;
Passengers with limited mobility are provided with appropriate service.